API Partnerships Lead

Location: The Netherlands or Belgium

About the Europeana Foundation

The Europeana Foundation is an independent, non-profit organisation that, as part of the Europeana Initiative, stewards the common European data space for cultural heritage. We share and promote Europe's digital cultural heritage to be used and enjoyed by everyone for learning, for work, or just for fun.

Our range of projects and partnerships creates positive change in and around the cultural heritage sector through new shared services, models and frameworks that contribute to the digital transformation and sustainability of our diverse sector. We promote the use of digital technology that makes cultural heritage online accessible, traceable and trustworthy, which in turn means people can explore it, use it and learn from it with confidence.

With staff based in five countries, our international team operates in a hybrid working culture. Our team based in the Netherlands has the flexibility to come to work at our office or to work remotely. Our main office is based in the National Library of the Netherlands, next to The Hague Central Station. Our teams based abroad work fully remotely and participate occasionally in meetings and events in The Hague office.

For this position, you can work for us if you have a valid working permit to work in The Netherlands or Belgium.

The role

We are currently seeking an API partnerships lead who will play a key role in promoting the reuse of cultural heritage data through Europeana’s products and services, particularly its APIs, to a diverse range of audience groups, including those in research, education, media, tourism and AI. This position is central to strengthening Europeana’s ecosystem of data reuse by building strategic partnerships, engaging with API and AI developer communities, and supporting customers in maximising the value of our API offerings.

As API partnerships lead, you will lead the development of B2B and B2C partnerships that demonstrate the value of open cultural heritage data. You will coordinate an outreach programme aimed at increasing awareness, understanding, and uptake of the Europeana APIs across diverse user groups.

You will work closely with internal teams, including the Audience Engagement team, the Platform and Services team and the Service Experience, to ensure seamless collaboration, user satisfaction, and product improvement. You will also contribute to API documentation, training materials, and promotional campaigns to foster a vibrant API user community.

Key responsibilities

• Identify and develop compelling use cases that demonstrate the value of cultural heritage data and promote the reuse of Europeana’s data and APIs
• Promote Europeana’s offer in terms of data, products and services to relevant audiences with a focus on B2B partnerships (commercial and non-commercial organisations)
• Build and maintain strategic partnerships to expand Europeana’s reach, data and APIs usage
• Lead API outreach strategies, including campaigns, hackathons, pilots, and community initiatives
• Work directly with customers to assess needs, gather requirements, and present solutions based on Europeana’s products & services
• Support API users with documentation, training resources, onboarding workflows, and ongoing engagement
• Maintain a customer relationship management (CRM) approach to track engagement and satisfaction
• Support the improvement of Europeana’s data products to suit audiences' needs by gathering user requirements, reviewing best practices and developing a feedback loop with the Europeana products teams
• Share success stories, case studies, and impact narratives through editorial and promotional content.

Knowledge and Experience required:

• At least a Bachelor’s degree in a relevant field
• Minimum three years’ work experience in business, product development or product marketing
• Strong understanding of data structures, APIs, AI, and their role in modern technology and business
• Experience in market research and analysis, strong analytical and problem-solving skills
• Ability to assess customers’ needs, processes and technology environments, and recommend solutions
• Ability to build and maintain relationships with clients and partners at various levels
• Strong interpersonal, relationship management, and communication skills
• Ability to work effectively in a cross-functional team environment
• Experience with customer relationship management systems (e.g. Zoho CRM)
• Excellent English language skills

Further, it is a plus if you have:

• Knowledge of other European language skills

Salary and benefits

• Your monthly salary is estimated between EUR 4.000 - 4.900 (based on full-time employment), depending on the level of your experience
• A holiday allowance of 8%
• A thirteenth-month bonus
• A full-time fixed-term contract for 12 months, with the possibility of an extension
• 42 days of holiday per year (based on full-time employment)
• A pension scheme based on the country where you are operating from, if applicable
• An inspiring work environment and an international organisational culture
• A hybrid working model with the flexibility to work at the office or remotely (for staff based in The Netherlands)
• We provide a company laptop and offer a working from home allowance
• Commuting costs compensation (NS Business Card for staff based in The Netherlands)
• For staff based in other countries: incidental travels to the Netherlands will be reimbursed
  

How to apply

• The position is open until filled
• You must have a valid working permit to work in the Netherlands or Belgium
• If you are interested in this position, please send your Curriculum Vitae plus motivation letter, both in English to jobs@europeana.eu

Europeana Foundation is committed to principles of diversity, inclusivity, nondiscriminatory practice and equal opportunity for all applicants.